Refund policy
Last updated: October 29, 2026
This Return & Refund Policy explains how returns, exchanges, refunds and cancellations are handled for orders placed at classickidsjerseys.com.
1. Return Period
You may request a return within the following period, starting from the date your order is delivered:
- United States, Canada and Australia: 30 days
- United Kingdom, European Union and all other countries: 14 days
2. Return Eligibility
To be eligible for a return, items must:
- be unwashed and in the same condition in which they were received
- have all original tags attached
- be returned together with the free gifts included in the order (keychain, stickers and card)
Items that do not meet these conditions may not be eligible for a full refund.
3. How to Request a Return
- Contact us by email or WhatsApp within your return period, including your order number, the item(s) you wish to return and the reason for the return.
- We will reply with return instructions and the correct return address.
- Pack the item(s) securely and ship them using a tracked service. Please keep your proof of postage until your refund has been issued.
Please do not send any items back without contacting us first, as returns sent without prior approval may be delayed.
4. Return Addresses
United States
1309 Coffeen Avenue, Sheridan, WY 82801, United States
United Kingdom, European Union and all other countries
3 West Hill Road, Bournemouth BH2 5PF, United Kingdom
5. Return Shipping Costs
Return shipping costs are the responsibility of the customer, including returns for change of mind or incorrect size. If an item arrives damaged, defective or incorrect, we will cover the cost of resolving the issue.
6. Refunds
Once your return has been received and inspected, we will notify you by email whether your refund has been approved. Approved refunds are issued to the original payment method within 14 days of receiving the returned item(s). Depending on your bank or card provider, it may take an additional 5–10 business days for the refund to appear on your statement.
7. Exchanges
Exchanges, including size exchanges, are handled on a case-by-case basis. Please contact us before returning an item for exchange. We will propose a solution for your order; if you accept it, we will arrange the exchange. Otherwise, the item may be returned for a refund in accordance with this policy. To help you choose the correct size, please refer to our size chart.
8. Damaged, Defective or Incorrect Items
If your order arrives damaged, defective or incorrect, please contact us within your return period and include your order number and photos of the issue. We will offer a free replacement or a full refund.
Minor creases from packaging or a single loose thread are not considered defects.
9. Order Cancellations and Changes
Orders may be canceled or changed (item, size or shipping address) within 24 hours of being placed. To do so, please contact us with your order number. After 24 hours, your order may already have been processed or shipped and changes cannot be guaranteed. In that case, you may return the item after delivery in accordance with this policy.
10. Your Statutory Rights
This policy does not affect your statutory rights under applicable consumer protection laws.
11. Contact Us
If you have any questions about this Return & Refund Policy, please contact us:
Email: support@classickidsjerseys.com
WhatsApp: +1 (606) 645-9150